Terms & condition

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1. Services

1.1 Hall Clinic provides psychological psychotherapy and counseling services. These services may include, but are not limited to, individual therapy, group therapy, couples therapy, and workshops.

1.2 The services provided are not a substitute for medical treatment, diagnosis, or professional advice. If you have a serious psychological condition, it is recommended that you seek medical advice or contact the hotlines in your regoins.

2. Confidentiality

2.1 All information shared during consultations is confidential and will not be disclosed to any third party without your consent, except where required by law (e.g., in cases of harm to yourself or others).

 2.2 We follow strict confidentiality guidelines in accordance with applicable laws and professional standards.

3. Appointments and Cancellations

3.1 Appointments can be scheduled by phone, email, or text. 

3.2 If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee.

 3.3 We reserve the right to cancel or reschedule appointments if necessary.

4. Fees and Payment

4.1 The fees for our services will be provided to you before the commencement of services.

 4.2 Payment is due at the time of service, unless other arrangements have been made.

 4.3 We accept various forms of payment. 

4.4 Failure to make timely payments may result in the termination of service

5. Disclaimer

5.1 While we strive to provide the best possible care, we do not guarantee specific outcomes from the counseling or therapy sessions. 

5.2 Hall Clinic is not responsible for any decisions you make due to the counseling services provided.

6. Client Responsibility

6.1 Clients are expected to actively participate in their therapy and follow through with agreed-upon actions between sessions.

6.2 It is your responsibility to disclose accurate and complete information during the consultation session